Frequently Asked Questions
Everything you need to know about shopping at Zirozi.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay for a secure checkout experience.
How long does shipping take for electronic items?
Standard shipping typically takes 3-5 business days. Expedited options are available at checkout if you need your gadgets delivered sooner.
Do my electronics come with a warranty?
Yes, all electronics sold on Zirozi come with a minimum 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened products?
We offer a 30-day return window. If the product has been opened, it must be returned in its original packaging with all accessories and cables included to qualify for a refund.
How can I track my order status?
Once your order ships, you will receive an email containing a tracking number and a link to our logistics portal to monitor your delivery in real-time.
Are your products authentic and brand new?
Absolutely. Zirozi only sources products directly from authorized distributors or the manufacturers themselves to ensure you receive 100% authentic, brand-new gear.